Privacy Policy

1. Information We Collect

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We collect information that helps us provide, improve, and personalize your shopping experience.

a. Personal Information

When you create an account, place an order, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through third-party gateways such as Razorpay, Stripe, or PayPal)

b. Non-Personal Information

We may automatically collect:

• Device type, browser, and operating system

• IP address and general location

• Pages viewed, time spent, and referring website

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2. How We Use Your Information

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We use your data to:

• Process and deliver your orders

• Communicate updates and respond to inquiries

• Improve our products, website, and customer service

• Send offers or newsletters (only with your consent)

• Comply with applicable laws and prevent fraud

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3. Cookies & Tracking Technologies

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We use cookies and similar tools to:

• Remember your preferences and cart items

• Keep your session active

• Analyze site performance and traffic

You can disable cookies in your browser settings, though some features may not work properly.

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4. Sharing Your Information

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We do not sell or rent your personal data.
We may share limited information with trusted service providers who help us run our business:

• Payment processors

• Shipping and logistics partners

• Marketing and analytics platforms (e.g., Google Analytics)

All partners are required to use your information securely and only for the purpose intended.

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5. Data Security

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Your data is protected through SSL encryption and secure servers.
While we take every reasonable measure, no online transmission is completely secure; you share information at your own risk.

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6. Your Rights

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Depending on your location, you may:

• Request access, correction, or deletion of your data

• Withdraw consent for marketing emails

• Request a copy (data portability)

To exercise your rights, contact us at ajnaatelierstore@gmailcom.

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7. International Users

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If you access our site from outside India, your data may be transferred to and processed in India where our servers and partners operate.

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8. Retention Period

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We retain personal information only as long as needed to fulfill orders, comply with legal requirements, or resolve disputes.

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9. Children’s Privacy

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Our services are not directed toward individuals under 13 years of age, and we do not knowingly collect their data.

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10. Updates to This Policy

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We may update this Privacy Policy periodically. The latest version will always be available on this page.

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11. Contact Us

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If you have any questions about this Privacy Policy or your personal information, please contact us:

📧 Email: ajnaatelierstore@gmail.com
🌐 Website: www.ajna-atelier.com
🏢 Business Location: India